FAQ

What are the hours of operation?

The office is open Monday- Thursday 9am-4pm, Friday- 9am-12pm and closed Saturday and Sundays. (We have a 24 hour on call number available for emergency purposes only)
What insurance do your company accept?

We currently accept private pay, Medicaid waivers (including CCC plus) and some private insurances. Please contact us with eligibility questions.
Do you provide services for children?

Children will need to be assessed and screened by our nursing staff to determine if our company is able to sufficiently meet the child needs.
Does your company offer 24-hour care?

For private pay clients 24-hour care services can be discussed, unfortunately Medicaid and some other private insurance companies do not have a 24-hour care benefit.
What services do your company provide?

Our company provides non-skilled Personal Care services including but not limited to assistance with bathing, dressing, toileting, transporting, light housekeeping, laundry, shopping and accompanying clients to medical related appointments.
Can someone in my family be my paid caregiver?

Yes. family members can be paid caregivers, if they meet the required qualifications and have a valid Personal Care Aide (PCA) or Certified Nursing Assistance (CNA) certificate/license. For Medicaid recipients, our company will follow the proper guidelines listed in the DMAS- Care Coordination manual.
What is Respite?

Respite care provides short-term relief for primary caregivers.